Inside Airbnb's 'Black Box' Safety Team: Company Spends Millions

When things go horribly wrong during a stay, the company’s secretive safety team jumps in to soothe guests and hosts, help families—and prevent PR disasters.

Airbnb has a secret 'black box' team that forks over $50 million a year in settlements

Airbnb has a secret 'black box' team that forks over $50 million a year in settlements

Inside Airbnb's 'Black Box' Safety Team: Company Spends Millions on Payouts - Bloomberg

Airbnb Was Like a Family, Until the Layoffs Started - The New York Times

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Gwyneth Paltrow Put Her House Up on Airbnb. And Thus, a Quest Began. - The Ringer

Smart Front Door Locks Deadbolt: Hornbill Keyless Entry Keypad Door Lock, Digital Electronic Bluetooth Code Locks for House Airbnb

Direct to Consumers (D2C) Company Trends in Retail

Inside Airbnb's 'Black Box' Safety Team: Company Spends Millions on Payouts - Bloomberg

8 Airbnb Message PRO Templates to Boost Your Vacation Rentals

Inside Airbnb's 'Black Box' Safety Team: Company Spends Millions on Payouts - Bloomberg