Microsoft Customer Story-American Airlines gains speed and boosts reliability by flying real-time data to the cloud with Azure

American Airlines wanted to move its real-time customer data domain from an aging on-premises datacenter to the cloud. After evaluating several possible routes, the airline’s Customer Hub team chose Microsoft Azure SQL Managed Instance because it satisfied every one of their demanding requirements. The complex process unfolded in multiple phases to shift both data and apps to Azure, resulting in greater flexibility, automated maintenance, and alignment with the airline’s transformation goals so that American Airlines can deploy solutions to customers faster.

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