AskPlayStation: Introducing PlayStation Customer Service via Twitter – PlayStation.Blog

Hopefully you’ll never encounter a problem with a PlayStation product, but we have plenty of resources available just in case you do. Our newest is the @AskPlayStation Twitter which is operational 9:30AM – 5:00PM PST Monday through Friday with real-time responses between 2PM – 5PM PST. Following @AskPlayStation will also get you timely alerts as []

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Asked PlayStation on Twitter to help me because their live chat isn't working, and they promptly direct me to their live chat for help. Really?? [Screenshot] : r/PS4

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