What is an Empathy Map? Definition and Importance

An empathy map is a template that organizes a user’s behaviors and feelings to create a sense of empathy between the user and your team.

How to understand your users with empathy mapping

What is Empathy Mapping?

Empathy Maps and How to Build Them :: UXmatters

When to Empathy Map: 3 Options

Empathy Map Canvas

What is Empathy Mapping?

Incite Using empathy maps to build human-centric organisations - Incite

How To Create A Customer Empathy Map [With Example]

What is Empathy Mapping? How to Create an Empathy Map?

Empathy Map – Why and How to Use It

Empathy Map: A Guide for Better Digital Experiences