Why is Playstation support such trash?

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PlayStation®4 Support

PlayStation 5 – Help & Support – FIFPlay

How to Contact PlayStation Support (PS4/PS3)

Sony is ending support for PlayStation 3 at the end of April

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Sony Will Add USB Hard Drive Support To PS4 and Boost Mode to PS4 Pro - PC Perspective

Interface Network Adapter for Sony Playstation 2, HDD Hard Disk Adapter, for Sata Network Adapter, Support SATA 2.5in 3.5in(No IDE) : Electronics

After nearly 20 years, Sony ends PlayStation 2 repair support in

Sony PlayStation 5 Slim Console – Call of Duty Modern Warfare III Bundle (Full Game Download Included) White 1000037795 - Best Buy