Why is Playstation support such trash?

3 Easy Ways to Contact PlayStation - wikiHow

PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the 24 hours

Playstation PS4 and PS5

How to Contact PlayStation Support (PS4/PS3)

Here's the list of PS4 games not supported on PS5 - Neowin

Why PlayStation Portal Doesn't Have Cloud Streaming at Launch

Interface Network Adapter for Sony Playstation 2, HDD Hard Disk Adapter, for Sata Network Adapter, Support SATA 2.5in 3.5in(No IDE) : Electronics

With Playstation, do not request anything via the online/email portal. Call sony direct. The online/email method will return the same response: no faults identified. Call and speak to someone. They are WELL

PlayStation wireless earbuds are coming — with PS5 and PC support

PlayStation's first Remote Play dedicated device, PlayStation Portal remote player, to launch starting Nov 15 at $199.99 – PlayStation.Blog